Shipping policy
Processing Time All orders are processed within 1–2 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay.
Shipping Rates & Delivery Times We offer worldwide shipping. Estimated delivery times are 3–5 business days from the date of dispatch. Please note that delivery times are estimates and may vary depending on your location, customs processing, and carrier delays.
International Shipping We ship to customers around the world. International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost. We recommend checking with your local customs office for more information before placing your order.
Order Tracking Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this to monitor your delivery.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at thorstorm20@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us For any shipping-related enquiries, please reach out to us at [your email address] or through our contact page.